Hi Dr. Brooks, We had Kona groomed yesterday. I just wanted you to know that Nicole did an awsome job! We think it was her best groom ever. We will keep spreading the word about your vet and grooming services. Thanks, Carol & Frank
Dr Brooks and Dr Burghart are so “AWESOME” and the staff as well, everyone there is also very professional and caring as all of you at Town Center Animal Hospital. You can rest assured that when we decide to get more dogs we will be talking to you about different breeds and what are options will be at that time. We will never go to any other Veterinarian. We have definitely found our comfort zone coming to you practice and appreciate the care and concern that you all had given us & of course our Baby girls Britni and Heidi and we we miss them very, very much. Again thanks for everything! Claryn & Roy (Bob) Haley
“It’s clear that at Town Center Animal Hospital, our pets care is their top priority where we are shown old-fashioned care and compassion.”
“The level of compassion, knowledge and excellent treatment by Dr. Brooks and his staff was amazing.”
“I highly recommend this hospital for anyone looking to find a vet who will treat your animals like they are his own.”
“My husband and I have been looking for a new Animal Hospital, Doctors office to take care of our three adorable poodles and guess what???? We found a fantastic place — it is Town Center Animal Hospital — Doctor Brooks and Dr. Burghardt are the most compassionate, caring, understanding and smartest vets I have ever had the opportunity to meet. Dr. Burghardt just removed Lucky’s back tooth that was causing an infection in his lymph node. He called me when Lucky was in recovery with his condition and when to pick him up. The bill was lower than anticipated, which was a welcome surprise too. The staff is fantastic also, and I will recommend Town Center Animal Hospital to everyone I know that has pets. Thank you for taking such great care of our poodles.”
“Dr Burghardt took care of our baby Molly being spayed yesterday. He and the staff were very friendly and patient with explaining all that we needed to know about the procedure. He called to let us know when the surgery was successfully finished and then again today to make sure she was recovering well. We are new to the area and were unsure where to take her. Thankfully we were lead to the right place. We love our puppy so much and we wanted the best for her, Town Center Animal Hospital was the answer! Thank you!!”
“My dog loves going to the vet now. Everyone that works there is so great to me and my dog. Kim remembers us each time we walk in the door and Dr. Brooks & Dr. Burghardt are great. They take the time to explain things so that I understand. They board there as well which is so convenient and the bills are totally reasonable. I just love it.”
Madison’s care was very good. I am very glad I brought her to you. I told others about your place because I was so pleased. Thank you Holly and Madison.
“We recently decided to buy a puppy. I didn’t have a veterinarian picked out, so I wanted to do a little research about the vets in our area. I chose Town Center Because the reviews were wonderful. I was not disappointed!! In fact they exceeded my expectations. They show so much compassion for your animals. The staff is hands down the most compassionate people about animals. They treat you and your pet so wonderful, I will never go anywhere else! My puppy had an accident in the car, so i asked if they can hold him so i can clean it up. Not only where they happy to hold him, they offered to clean it, this blew my mind. Back to the compassion, my puppy is absolutely happy each time he has came, now that also says alot, he feels so comfortable with them because he can sense they are good people. I cant say enough about them. To top it off, I receive a phone call from one of the staff members a few days after my puppys shots, just to make sure he is doing well. Now if only my children’s pediatricians office and staff treated me the way Town Center Vet treats us. They are wonderful!!!!!!!!!!!!!!!!!!”
“I travel for work and I always leave my dogs with Dr. Brooks. I know that when they are with him, they are always receiving the best care. He will not hesitate to call me and let me know what is going on with my pets if he is concerned. He has even met me after hours at the clinic, on his own time, to allow me to come pick up my dogs. I have boarded elsewhere and there is no other clinic that includes a bath with their boarding. They are always clean and happy when I pick them up. Dr. Brooks will always go above and beyond the call of duty every time. When my animals are sick, I bring them to Dr. Brooks because I know he provides the level of knowledge, caring and compassion that I have never experienced elsewhere”
Our little Chihuahua, Stewie, went in for his first visit at Town Center Vet with Dr. Brooks a couple weeks ago. Dr. Brooks spent so much time addressing all of our questions and concerns and did such a great job (with the vet tech!) in handling our scared little dog that I had to write a thank you. It was really evident to us how much Dr. Brooks loves what he does and we’ve never felt more heard by a vet (why can’t doctors for humans be this nice and attentive?!). We loved his gentleness with Stewie and really appreciate what Dr. Brooks did for us in educating and offering common sense suggestions. Today we became concerned that Stewie has a fever and I called for an appointment. Tonya quickly got us in with no problem and Stewie will be seeing Dr. Burghardt for the first time as Dr. Brooks is not in. I am sure we’ll get the same care from Dr. Burghardt. We are spreading the word in our neighborhood. Please continue the great loving care and excellent work ethic! With much appreciation, Stewie’s mama(s)
Just a note of thanks. First to the receptionist who was kind during my worried list of symptoms and request (plea) that we could come in with Stewie this afternoon. And a major thank you to Dr. Burghardt who Stewie has never seen before. My sister brought Stewie in and she just ranted and raved at how well Stewie did with the doctor.
We want to say thank you for being so gentle and nice to him (and us!). Thank you for taking the time to take care of him and offer directions and explanations of what might be happening…calming both of us and Stewie’s symptoms. Stewie is our little buddy and it is so comforting to know Dr. Burghardt and Dr. Brooks are available to us.
We very much appreciate them!!!
“I am so pleased with the care that Dr. Brooks has shown all of my pets. He has amazing patience with my cats, who can sometimes be difficult patients! He has cared for my pets for more than 3 years, all of my little ones love to see him! His new hospital is the best in town.”
“Thanks Town Center Animal Hospital for taking such good care of Nixon.”
“My dog has been going for 3 months. If you are looking for a friendly place with great customer service, this is the place for you. We even had our dog stay when we were out of town and he was washed and brushed when we came back. Their rates are also great.
“Town Center Animal Hospital is a great place to take your pets. I recently took my dog there and I was pleased with how polite the receptionist was and how Dr. Brooks was very inviting and my dog seemed comfortable with him.
I highly recommend this hospital and I’m sure you’ll also be pleased with how very beautiful the actual facility is.”
Town Center Animal Hospital is GREAT. The staff was very helpful,and the doctor very caring.I took our male cat in to be nurtured.Dr Burghardt called right after the surgery to explain it was more complicated than anticipated.He followed up in the evening to let us know our cat was fine.We picked him up the next day and the Dr. called that evening again to check on him. I was so impressed. I just wish the quality of care for humans was as good.
P.S.The Dr. actually called about a week later to make sure every thing was going well. How’s that for concern! I would definitely recommended any one to this animal hospital. Judy
Just a note of thanks for the superior care given to our dog “MJ” during her spay procedure today. Your office is lovely and the time spent to educate me regarding her condition was very valuable. I have been a nurse for 21 years and I know when you take a few extra moments to share your knowledge it will enrich the lives of your patients as well as your own. Clearly, every aspect of your practice has been well thought out and I wanted to compliment you on a great first impression. Thank You again, Glenda
Joe wrote: “Just picked up Hannah from her surgery, from having her teeth cleaned and examined. She had gone neglected from health care for the first 3.5 years of her life. Needed 12 teeth extracted. Dr. Cordeiro was excellent in letting me know what was going on. After spending the night in recovery, Dr. Brooks discharged her to me with full explanation and insturctions. Anyone who has not had a teeth cleaning for their dog, should consider this very important proceedure. Do not be falsely taken by someone who will give a “cheaper” teeth cleaning. Best to have it done by someone who is qualified, and cares about the health and saftey of your “Forever Friend”. Thank you Town Center Animal Hospital!!”